Testimonials

“Our partnership with Primary Connect has been invaluable. We know that 1 in 3 households has experienced food insecurity across the country and working with the team at Primary Connect has enable Foodbank to get much needed food and groceries from DC to DC and ultimately into the homes of many Aussies doing it tough.”

“Primary Connect coordinates the entire transport for Décor from purchase orders, bookings and carriers, whether this be by road or rail. They can manage the time slots in DCs and manage freight through the network even during challenges such as natural disasters.”

“With a range of carrier options and competitive transport rates, our decision to award Primary Connect the tender was a logical step in achieving greater flexibility and transport efficiencies.”

“Primary Connect not only meets the needs of our transport requirements for our business, but also provides logistical and business assistance to ensure the smooth delivery of our products within specification and on time. The team always goes above and beyond.”

“The PC+ team have been fantastic to deal with. They have demonstrated that customers are at the heart of what they do. I can’t thank the team enough for working so diligently through this solution that provides our business with real value!”

"The Primary Connect+ team are experts in cold chain management. This means our juices have a better shelf life and are reaching customers sooner."

“Primary Connect+ were able to offer road freight alternatives to rail when flooding occurred on the East Coast. As a West Coast producer, the rail link is crucial to our business. Without connectivity to the East Coast, we cannot remain competitive.”

“I wish I could get stock into every Woolworths DC that fast every day. A 3:56 pm email was sent and at 5:01 pm stock is in Woolworths – in just over an hour.”

“Being able to ship in an ambient environment quickly from the nursery to the shelf and into the basket as quickly as possible is the most important part. We are reliant on dependable companies like Primary Connect+ that can move our product quickly and safely, ensuring the freshest product without any damage or losses.”

“We continue to partner with Primary Connect+ due to their strong safety record, cost competitive service and their continued and growing collaboration efforts. Primary Connect+ provides a dynamic service with a wide network of carriers that can manage through peak seasonal demand.”

“Working in partnership with Primary Connect+ has resulted in initiatives that provide strategic advantages for our customers, our budget and the planet.”

“Primary Connect has great infrastructure and service,” Benjamin said. “There have been various times when schedule dates had to be moved but Primary Connect was able to adapt to our needs.”

“Their experienced team continues to deliver reliable results coupled with fantastic customer service. A special shout-out to our Business Development Manager, Irina, for making it all so easy!”

“From the first consignment, Primary Connect’s team maintained the highest standard of support and communication. I highly recommend working with Primary Connect for retail DC and food service deliveries.”