We get your products to the right customers at the right time
Being part of Australia’s largest retailer matters. We leverage our scale and network to get products from your farm, factory, warehouse or port location to the shelves of stores within Woolworths Group, and beyond. We work to provide valuable commercial returns through supply solutions, a single point of contact and fast issue resolution.
We provide our customers with dependable logistics solutions, backed by our deep expertise and diverse transport capabilities. Our resilient supply chain is designed to provide continuity of service and is built to withstand disruptions, including natural disasters and transport network outages.
End-to-end services
Primary Connect+ Services
Domestic Transport
At Primary Connect+, we understand that one size does not fit all. That’s why we work with our partners to find transport solutions that fit their needs and cost objectives. Our road transport, direct rail network and coastal shipping offerings are constantly improving to stay ahead of network changes. We minimise turnaround times, and when transport services are scarce, we have the scale to find solutions.
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Storage and Warehousing
Network changes are a constant, which is why we keep an eye on any events that may impact your business and plan ahead to minimise disruption. Our nationwide, multi-commodity storage capacity brings efficiencies throughout your entire supply chain process. By optimising delivery loads and storing products at competitive rates, we will simplify your workload and improve replenishment times.
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International Shipping
We import more than 90,000 containers a year from major ports and inland hubs. Our team navigate the complexities of international supply chains and logistics for you. This includes permits, customs classifications and quarantine legislation. With multiple service and route options, we have contract relationships with all major ocean carriers, providing multiple services and routes.
International Shipping
Primary Connect+ Expertise
Fruit & Veg
Our team has been delivering value to fruit and veg supplier partners since 2003. It requires great partnerships with transport providers and an understanding that one size does not fit all. Quick handovers, optimum temperature controlled environments and minimal handling allow us to deliver fresher food faster.
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Temperature Controlled
We have refined our cold chain management processes and systems over decades. They meet and exceed industry standards, ensuring all sensitive products are delivered fresh and food-safe. By reducing unnecessary steps and optimising deliveries, we can support you to supply quality products faster and more efficiently every time.
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Ambient & General Merchandise
We have decades of experience delivering within the Woolworths network and beyond. Every part of our business is tuned to gain efficiencies in your supply chain. We find transport services that are right for you, while optimising loads with high-productivity equipment. We provide options for less than truckload deliveries and work to minimise distribution centre turnaround times.
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Liquor
From boutique to global brands, we provide customised solutions to transport finished product, raw materials and packaging. Leverage our experience and network to deliver the materials your business needs or direct to your customers. Accessing our services is simple, with transport hubs across major wine growing regions and capital cities.
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A part of Australia’s largest retailer
Retail is at the heart of everything we do. Here’s how you benefit from joining Australia’s largest food and retail supply chain network.
Primary Connect+
We partner with businesses large and small to unlock new efficiencies and greater returns.





